Water Quality Questions

My copper pipes are turning green, what can I do?

When copper pipes become green, this can indicate a problem with the pH of your water. This can be checked with a simple water test. If this test indicates an issue with high or low pH this can be solved using a filter and pH correcting media. The type and size will depend on the specific nature of the pH problem.

My water is leaving blue marks on baths/sinks, What does this mean?

When your water is leaving blue marks on sinks or baths this can indicate a problem with the pH of your water. If you think you have a pH problem, this can be checked with a simple water test. If this test indicates an issue with high or low pH this can be solved using a filter and pH correcting media. The type and size will depend on the specific nature of the pH problem.

My water is leaving red or rusty marks on toilets and baths. What should I do?

When water is leaving red or rusty marks on sanitary ware it can be a sign that you have iron or manganese present in your water. If you think you have a problem with iron or manganese in your water, this can be checked with a water test that will be analysed by an independent lab. This will give you clear information on what is present in your water and what level. If there is an issue with iron and manganese in the water this can be solved with a ‘softening’ unit which will contain filter media that removes the iron and manganese, bringing your water in line with EU drinking water standards.

My kettle element and shower head are full of limescale, how do I solve this?

Limescale is generally a sign of hard water. The level of hardness can be determined with a water test. This will then be treated using a water softener, the size and amount of salt used will depend on the level of hardness presence.

Can I drink softened water?

It is not recommended that softened water be used for drinking, as the hardness is removed using salt, which gives the water a high sodium content. Campion Pumps recommend a separate line of unsoftened water which serves the kitchen tap. Only taps which use unsoftened water should be used for drinking water. The advantages of softened water in appliances such as washing machines, dishwashers and showers include, longer appliance life and more efficient performance.

My water is giving off a bad smell – like rotten eggs! What can I do?

A ‘rotten egg’ smell indicates a problem with sulphur in the water. Installing a carbon filter can treat this problem. A carbon filter will remove the sulphur and leave your water smelling far more palatable.

Sewage Treatment Systems

How do I maintain a domestic sewage treatment system?

Customers can maintain their domestic sewage treatment plants by desludging the system once a year. The grease trap, connected to your kitchen sink, dishwasher and washing machine, should be cleaned monthly. Percolation areas need to be checked twice a year, making sure there are no blockages. A sample should be taken from the final chamber of the system once per year making sure there are no suspended solids and that the sample is very clear.

You should also get your system serviced once a year by a qualified engineer.